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Envíos y Devoluciones

* Because we serve different countries and regions at the same time, some pages of the website are written in English, if you don't understand it, please try to use Google translate. When you place an order on our website, it means that you have agreed to the following terms.


Our shipments will come to your home or work address in the Europe, including Sweden, Spain, France, Denmark, Belgium, Netherlands, United Kingdom, Luxembourg, Finland, Czech Republic, Poland, Switzerland, Slovakia, Croatia, Lithuania, Germany, and Italy*, ect,. Outside Europe, we only send to the United States, Canada and Australia.

* Unfortunately we cannot ship to any overseas departments and territories of the above mentioned countries, the Channel Islands, Gibraltar, the Isle of Man, the Isle of Wight, Andorra, Ceuta, Melilla, Canary Islands, Campione d'Italia, Città del Vaticano, Livigno, San Marino, Büsingen am Hochrhein, Helgoland. Any order addressed to these locations will be cancelled.

We will shipping your order by with International Post.

Each order may take 1 - 3 business days to be processed, but in most cases we just need one day to process your order.

So the Delivery Time = Processing Time + Transportation time

The normal transportation time: N/A.

The current global COVID-19 epidemic is not optimistic. Due to the continuous impact of new mutant strains, various transfer stations are still in a state of intense epidemic control, so logistics and transportation will be delayed to varying degrees. Under the influence of this force majeure, we cannot Promise an accurate delivery date, but we will do our best to ensure that every order is delivered as soon as possible, and the delivery time of the package will be subject to the final arrival time of the logistics! We apologize for the inconvenience this has caused you!

In addition, in case of natural disasters or virus epidemics, the transport routes will be requisitioned by the government, and the delivery time will be longer than usual at that time, please know it!

You will receive a notification by email after the order has been shipped. It should be noted that the time we send this email is not the time when your order was shipped.

We usually update your order status to "Shipped" after the shipping company returns the tracking number. In fact, your order has been shipped a few days ago, and it is now in transit, you only need to wait patiently for delivery.

When your order status is updated to "shipped", we will upload the tracking number at the same time, and you will receive an email at that time. Please note that our email will only be sent to the email address you used to place your order, Therefore, please make sure that your mailbox is real and valid and can receive emails, attachments and links normally, and don't complain afterwards that you didn't receive any emails!

If you don't find the tracking number in the inbox list, try to find it in the spam list. Or you can also log in to your account on our website, find your order in the order history, click Details to find it track the number.

You can still contact our customer service team for assistance. When you contacting us, please provide your order number and the email address you used in the order so that we can quickly find your order information.

Please remember that both your order and any information within your order can not be changed after conducting the shipping package. We understand that sometimes you want to change or cancel your order, but be sure to do it in time, please. That is because we cannot guarantee that the change in our system will be effective before the shipment takes place, and also to avoid possible frauds. You can still contact our Customer Care team for advice.


We accept returns or exchanges. We will accept returns or exchanges for never-used products as long as you request within 14 days of receiving your order. Shipping and customs fees are non-refundable, please know that!

We check our products before putting them on sale. Prior to returning any order, inspect every part of the order. If you have questions about using our products, please contact us, we will be happy to help. Our website is not responsible for any damages caused to people during or after use of the products.


Defective products can be exchanged for another copy of the same model as long as a request is sent to within 14 days from the date you received your order. No changes will be accepted beyond this period of 14 days.


Products may be recoverable if:

1. A request is sent to within 14 days from the date you received your order.
2. The product has not been used.
3. All shipping material, with package, accessories, and supplies are included in the return.
4. The shipping package is paid by the customer.

No matter what the reason is for return or exchange, you need to pay the return shipping fee by yourself, we do not provide free return and exchange. After receiving the returned product, we will evaluate the product status and deduct the corresponding product depreciation cost.

No refund for damaged products or those missing in the original packaging will be accepted. If the client does not lend itself to pay the shipping charges, not for repayment.

A refund will only be sent to you after we have received the returned product, and it is usually completed within 14 business days of our receipt of the return.

For any other question, please feel free to contact us.